We recommend that your Safeguarding team deliver a basic workshop with volunteers who will work directly with the family. It's important that you go through your policy and procedures together, to give them the opportunity to clarify and understand. It is also important to that they know how to recognise and report any safeguarding concerns. This will also be a good chance to discuss the importance of setting boundaries between volunteers and family members. If Citizens UK are your Lead Sponsor, we can co-design and deliver this with you.